Delivery:
Worldwide delivery available to most places. Additional delivery charges may apply to some areas due to location (remote/rural) and service availability. Delivery is to your front door or ground floor, Mon to Fri during business hours. All deliveries will be authorised to leave unattended unless otherwise specified. The shipping provider cannot call prior to delivery. You are responsible for tracking your order and collecting it within 5 days of it arriving at the shipping providers depot if delivery is unable to be affected. Shipping provider depots are not warehouse facilities, if you do not collect your order within 5 days of it arriving it may be returned to us and you will be liable for addtional re-delivery charges inlcuding the return charges. Please allow 5-10 days for delivery to your door once stock leaves our warehouse. Delivery not available to PO Box’s. If you are purchasing from outside of Australia, you (the importer) are responsible for any duties/VAT that may be payable upon arrival in the destination country. Please check with your local government agency.
Warranty:
We offer a 12 month manufacturer’s warranty on all our products which covers manufacturing faults only. This warranty doesn’t cover normal wear and tear, accidental damage, damage caused from misuse, or change of mind. All warranty claims will be handled in line with the Australian Consumer Law guarantee.
Returns:
Please check your product thoroughly after opening and before use, because due to hygiene, health and safety issues we cannot accept returns for anything other than manufacturing faults. We only accept returns upto 30 days after receiving your item.
