Delivery:
Australia wide delivery available to most places. Additional delivery charges may apply to some areas due to location (remote/rural) and service availability. Delivery is via 3rd party couriers, to your front door or ground floor, Mon to Fri during business hours. All deliveries will be authorised to leave unattended unless otherwise specified. The courier cannot call prior to delivery. You are responsible for tracking your order and collecting it within 5 days of it arriving at a courier depot if delivery is unable to be affected. Courier depots are not warehouse facilities, if you do not collect your order within 5 days of it arriving it may be returned to us and you will be liable for addtional re-delivery charges inlcuding the return charges. Please allow 5-10 days for delivery to your door once stock leaves our warehouse. Delivery not available to PO Box’s.
Warranty:
We offer a 12 month manufacturer’s warranty on all our products which covers manufacturing faults only. This warranty doesn’t cover normal wear and tear, accidental damage, damage caused from misuse, or change of mind. All warranty claims will be handled in line with the Australian Consumer Law guarantee.
Returns:
Please check your product thoroughly after opening and before use, because due to hygiene, health and safety issues we cannot accept returns for anything other than manufacturing faults. We only accept returns upto 30 days after receiving your item.